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Hair Club - Over all services sucks

1.0
Details
I dont have a year to explain

User's recommendation: If there is another place that can do the same thing go there got to be better people.

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ID
#1905858 Review #1905858 is a subjective opinion of poster.
Location
Jeffersonville, Indiana
Loss
$3000
1.0
Details
I use the Hair Club in Rye Brook Ny. Have been a loyal customer for over 10 years. Appointments were cancelled due to covid19. This company has continued to charge their clients even though there is no service rendered. I have had billing problems with Hair Club in the...
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3 comments
Janiel
#1857058

From what I see this is happening at all the hair clubs they’re taking your payment for services you’re not getting for hair you’re not getting for products you’re not getting. Someone needs to report them to the attorney generals office.

They just debited my account for full month payment and I have not been there since March.

I don’t have to tell you how pissed off I am right now. And no one returned your call.

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ID
#1863784 Review #1863784 is a subjective opinion of poster.
Location
Rye Town, New York
Service
Hair Club Hairdresser
Cons
  • Scam and misguided
Loss
$800
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hair Club - Cancellation

1.3
Details
Unfulfilled guarantees and services rendered. Faulty appliances.

User's recommendation: Would not recommend Hair Club.

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ID
#1859125 Review #1859125 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Service
Hair Club Membership
Pros
  • Staff are very friendly and welcoming
  • Stylist and front desk was pleasant
Cons
  • Faulty equipment
  • Way too expenisve
  • False advertising
Loss
$2300
Preferred solution
Let the company propose a solution
1.0
Details
My last service with hair club was 02/20/20 they charge my account 389.00 0n 03/01 but canceled my 03/24/20 service, now they charge me another 389.00 on 04/01 and continue with no service, after calling several times finally got ahold of the manager and he told me in...
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8 comments
Anonymous
#1847516

Buy your hair online at Hollywood lace.com they have stylists in every state for cut ins and services their hair quality is so much better than hair club I get 6 units year and 12 services it cost me $2500 a year my stylist is open during the pandemic there is an air purification system he sees one client at a time he wears protective gear and also gives protective gear masks and gloves to the clients it’s a very sterile environment so what are you waiting for get your hair online and go to a private clean atmosphere

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ID
#1851286 Review #1851286 is a subjective opinion of poster.

Hair Club - CONSUMER BEWARE

1.1
Details
I went in for a consultation the manager said xstrands would work I which is where there add hair tom your hair. the day I went for the appt the lady walked in with a wig looking thing and I said thats not what I was told I would be getting. the manager then came in and said just try it, I did and what a nightmare the glue is all coming undone the hair looks and feels like horse hair it is very hot uncomfortable and the hair smells, mind you this has not even been on for 3 weeks. I was charged $4000. Buyer be ware and stay as far away from this place as can be.
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ID
#1673227 Review #1673227 is a subjective opinion of poster.
Cons
  • Price quality of product
Reason of review
Damaged or defective
Loss
$4000
Preferred solution
Full refund

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Hair Club For Men

1.4
Details
I have cancer and went bald. They ripped me off. It's the same old _hit ever one else has said abought them.
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ID
#1642136 Review #1642136 is a subjective opinion of poster.
Location
Vancouver, Washington

Hair Club - The stylist act very whacky

1.0
Details
Minimal effort in the cut ,style and color is off. Orange brown or black my hair is light brown. The ladies act whacky i might even say cracky. Poor decision to sign up. Cant wait to get out of this insane asylum feels like. Cant even look sometimes. Atrocious work. Completely ridiculous
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1 comment
Anonymous
#1788869

Sandy area don't know nothing and all they do playing all day long with out caring for clients They running the busies to there sweet times not clients. Always phone is off going to voice massages or they are not there having party in the back.

They way they running business it is a jock. .

ID
#1596013 Review #1596013 is a subjective opinion of poster.
Service
Hair Club Manager
Cons
  • Management stylists money color
Reason of review
Poor customer service

Hair Club - Product Quality

1.0
Details
Consistent issues with the texture of the hair piece, one is thick and course, the next is smooth and silky. They seem to dye the “basic” hair before they make the piece to match the client hair color. Then after a few weeks it reverts to the original color that doesn’t match!!! The last straw was to dye my hair to match the hair piece! I am so done. There has to be a better company and at the almost $300.00 a month it’s a despicable business model. The staff are great!!! This is a Hair Club corporate product issue!
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ID
#1575371 Review #1575371 is a subjective opinion of poster.
Location
Pasadena, Maryland
Service
Hair Club Hair Replacement Procedure
Pros
  • Staff are great
Cons
  • Product and the horrible prices
Reason of review
The product is horrible quality!!!
Preferred solution
I didn’t sign a new contract! I am out!

Hair Club - Very horrible

1.0
Details
the hc of overland park, ks. is very unfair. . in addition, Jim, manager, lets the unqualified stylists run the shop. shenise, stylist, is very unethical and enjoys talking about sex-related topics. she has created a very uncomfortable situation. summarized, she is nasty.
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ID
#1566767 Review #1566767 is a subjective opinion of poster.
Location
Overland Park, Kansas
Service
Hair Club Manager
Reason of review
bad quality
Loss
$1000

Contact Hair Club Customer Service

Website:
Mailing Address:
1499 West Palmetto Park Road Suite 111
Boca Raton, Florida 33486
United States
Phone:
(888) 324-1574
Contact Hair Club Customer Service

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Latest Question

Hair Club Questions

DO NOT GO TO HAIR CLUB!!!

1.0
Details
For the love of god do not go here!! This is such a scam and I am now out almost $4000 for things that I was promised. As a woman, thinning hair was a very sensitive and frightening thing for me. I was promised so much and all it did was actually make my hair worse. I am so appalled that this company is still in business and that they continue to do this to people. I so wish I could go back and do my research on this company before I started but at the time I was so desperate for a solution that I had my blinders on. Please, please, please do not make the same mistake that I did (and so many others)
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ID
#1562985 Review #1562985 is a subjective opinion of poster.
Location
Ottawa, Ontario
Cons
  • This whole terrible experience
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Full refund
1.0
Details
This was an awesome experience that turned into a nightmare. My wife and i went there to check it out and as always when they have to sell something they are too polite and tc of you etc etc. A gentleman there name Tim was very nice and professional, he negotiated a...
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ID
#1560194 Review #1560194 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Hair Club Manager
Reason of review
Poor customer service
1.0
Details
Bad hair compliments of hair club
Bad hair compliments of hair club
Bad hair compliments of hair club
How do you like the orange and gray hair compliments of Rosie at hair club. She changed my hair color without consent and this was supposed to correct the mess, it's worse and they won't call back.
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ID
#1546739 Review #1546739 is a subjective opinion of poster.
Location
Sacramento, California
Service
Hair Club Hair Treatment
Reason of review
Bad quality

Hair Club - Stay away

1.4
Details
I went for xtrands $4k gone, initially Simon GM hid many facts latter said that I have to keep changing amd its $109 to replace and thr gluing does not last for a month what a scam.
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1 comment
Anonymous
#1758075

I have to pay 700 monthly to maintenance compare to what they told me 100 it is a scam

ID
#1527488 Review #1527488 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Hair Club Xtrands Hair Treatment
Reason of review
Bad quality

Hair Club - This company is a scam

1.0
Details
They told me I would get my hair back but shaved my hair and glued fake hair to my head! This fake hair made my head sweaty and itchy, it was miserable. Also when they removed the fake hair it stunk. After spending thousands of dollars I just shaved my head. Don’t waste your time or money. This is a scam.
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ID
#1525442 Review #1525442 is a subjective opinion of poster.
Location
Long Branch, New Jersey
Service
Hair Club Procedure
Reason of review
Bad quality

Hair Club - Hank lied and robbed my bank account of thousands.

1.0
Details
Hair Club - Hank lied and robbed my bank account of thousands.
They shaved my hair off I had no idea i was renting hair. That was extremely itchy smelly and pasted onto my scalp. I wanted it removed. It was never cut the way i asked or styled right. Always a choppy cut. Not up to date. He sued me even when i told him 7 months before i left i was leaving. This place is physco ward. Hank and his cronies are LIARS and crooks.
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1 comment
Anonymous
#1862851

Hank is a bad man

ID
#1525277 Review #1525277 is a subjective opinion of poster.
Service
Hair Club Customer Care
Reason of review
Poor customer service