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I went into this place to talk about hair transplants because my hair was thinning in the front. Some how things got turned around and now I was being talked into this so called one by one weaving process which gets integrated into you own hair. This process is nothing...
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75 comments
Anonymous
#1856741

Sounds like your wife is shallow as *** and you've got *** clients if you can't get bookings based on your hair

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ID
#272725 Review #272725 is a subjective opinion of poster.
Location
Bow, New Hampshire

Hair Club - Rip Off

1.8
Details
I am a 20 year customer of Hair Club. I have paid $539 for three months of no service. Direct TV has refunded my money for sports programs that are no longer available, Stub Hub has given me a $150 credit for cancelled concerts, USAA has given me a reduction on my insurance but Hair Club has kept my money. TOTAL RIP OFF!!!
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ID
#1968516 Review #1968516 is a subjective opinion of poster.
Loss
$1617
Preferred solution
Full refund

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Verified Reviewer

Hair Club - Monthly charges

3.6
Details
My name is mike stybell and I have been a client of yours for several years in Niagara falls Canada. I have spent 10s of thousands of dollars with you.Can some one in your organization please contact my in regards to the thousand plus dollars I have been paying you since the covid pandemic started. you have been closed and I have received 1 hairpiece that my be cut backwards and 1 5 gram glass vile of glue.this is hard for me to comprehend and wondering what type of people I am. doing business with and why I would want to continue a future relationship with them.please contact me asap,email,phone number 289-257-9956.

User's recommendation: b careful!

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ID
#1954178 Review #1954178 is a subjective opinion of poster.
Service
Hair Club Membership
Loss
$4
Preferred solution
Let the company propose a solution

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Verified Reviewer

Hair Club - Still charging

1.9
Details
30 year client they've charged since March I was last there 2/28 350 x 4. $1400 for nothing. they offered me $70 off I threatened to quit they offered me 1 free month and tried to upsell my program I'm getting out ASAP 30 year client!!!! These pieces cost $70. Where's the money goingdon't

User's recommendation: Don't start.

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ID
#1934003 Review #1934003 is a subjective opinion of poster.
Location
San Bruno, California
Service
Hair Club Manager
Pros
  • Stylist debbie
Cons
  • All other
Loss
$1400
Preferred solution
Price reduction

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Verified Reviewer
2.8
Details
I am writing to you because I feel I am being discriminated against at the Las Vegas office. I am a Filipino financial advisor at a large investment bank in Las Vegas. Over one month ago, I had to meet clients to discuss their investments with my firm, but the hair...
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ID
#1929138 Review #1929138 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Hair Club Customer Care
Pros
  • Great sylists
Cons
  • Awful customer service
Loss
$100000
Preferred solution
Let the company propose a solution

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Verified Reviewer

Hair Club - No service more than a month but the payments are being taken!

2.2
Details
Due to the current Corona virus crisis the hair club locations are closed but the payments are being taken from the credits cards..But the reason what they are telling is that are protecting our hair which is not very unfair. The charges includes the service also..Could you please take some action in a very fair manner in this case..? I used to go to North York Toronto, 235,Yorkland Blvd.location.The people who are responsible here are not giving a right answer for our questions..The payment should not have been taken from our credit cards if they cancelled the service due to current crisis until it comes to normalcy!
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ID
#1906500 Review #1906500 is a subjective opinion of poster.
Preferred solution
Price reduction

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Verified Reviewer

Hair Club - Over all services sucks

1.0
Details
I dont have a year to explain

User's recommendation: If there is another place that can do the same thing go there got to be better people.

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ID
#1905858 Review #1905858 is a subjective opinion of poster.
Location
Jeffersonville, Indiana
Loss
$3000

Hair Club - Upset that i need to buy the product and being charged

1.6
Details
so the next day someone from my salon called me right after I had to leave my dog at the emergency vet with an 1800.00 vet bill with possible surgery. the girl was clueless with what to say or how to console me. WOW

User's recommendation: buy a good wig.

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2 comments
Anonymous
#1856743

You're an idiot, that's not their job, you're a *** person for expecting a sales person to deal with your personal ***

Anonymous
#1856163

There's no point to your review.

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ID
#1893754 Review #1893754 is a subjective opinion of poster.
Location
Wauwatosa, Wisconsin
Loss
$289
Preferred solution
Price reduction

The hair club still taking my monthly payments-but no service.

2.8
Details
paying almost 500.00 a month for 25yrs .thats right 25 yrs and now they are closed due to the covid-19 and still taking my $$$$$$$ and no service. pissed off is an under statment.

User's recommendation: read the contract .

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1 comment
Liban
#1854794

I’m glad I never let them debit my acct they are hostile and rude to me now even tho I been a customer for 9 years and always paid every month *** greedy ***

ID
#1888476 Review #1888476 is a subjective opinion of poster.
Location
Warwick, Rhode Island
Service
Hair Club Membership
Pros
  • Other hair stylist
Cons
  • Refund policy not fully explained
Loss
$500
Preferred solution
Let the company propose a solution

Hair Club - Not happy

4.0
Details
since this corona virus i understand no service but at least you could have provided with products so we can service ourselves or at least gave us discounts on products i have been a member since 1996 i have spent over 150.00 on products so far goes to show you really dont care about your clients you did not have a promblem with taking my bill
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1 comment
Sheretta
#1869490

I cannot understand why I am continuing to pay for services during covid19. I have not had any service since January.

I understand that hair salons have been ordered to close, but charges should also be closed.

I have been paying 300.00 every month. This is unheard of!

ID
#1885755 Review #1885755 is a subjective opinion of poster.
Pros
  • I have no other complaints
Preferred solution
Let the company propose a solution

Contact Hair Club Customer Service

Website:
Mailing Address:
1499 West Palmetto Park Road Suite 111
Boca Raton, Florida 33486
United States
Phone:
(888) 324-1574
Contact Hair Club Customer Service

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Hair Club - Another covid complaint

2.0
Details
How dare the center I use in Tampa FL expect to get payed for the months their closed. No system no service no pay its that simple

User's recommendation: Do not use auto pay.

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1 comment
Anonymous
#1854045

Ridiculous-- I'm in Tampa too. called 3 times and kept getting the run around and that continuing to pay would be better because they have virtual assistance.

Their position during this time is despicable. Bad bad business

ID
#1875442 Review #1875442 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Do not bill for the months closed
1.0
Details
I use the Hair Club in Rye Brook Ny. Have been a loyal customer for over 10 years. Appointments were cancelled due to covid19. This company has continued to charge their clients even though there is no service rendered. I have had billing problems with Hair Club in the...
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3 comments
Janiel
#1857058

From what I see this is happening at all the hair clubs they’re taking your payment for services you’re not getting for hair you’re not getting for products you’re not getting. Someone needs to report them to the attorney generals office.

They just debited my account for full month payment and I have not been there since March.

I don’t have to tell you how pissed off I am right now. And no one returned your call.

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ID
#1863784 Review #1863784 is a subjective opinion of poster.
Location
Rye Town, New York
Service
Hair Club Hairdresser
Cons
  • Scam and misguided
Loss
$800
Preferred solution
Let the company propose a solution

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Verified Reviewer

Hair Club - Cancellation

1.3
Details
Unfulfilled guarantees and services rendered. Faulty appliances.

User's recommendation: Would not recommend Hair Club.

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ID
#1859125 Review #1859125 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Service
Hair Club Membership
Pros
  • Staff are very friendly and welcoming
  • Stylist and front desk was pleasant
Cons
  • Unfulfilled guarantees
  • False advertising
  • Unreliable service
Loss
$2300
Preferred solution
Let the company propose a solution
1.6
Details
I been a HCM client since 10/09/18 with my client fee being deducted from my credit card on the first of every month. On 03/01/20 $389.14 was deducted from my account and when I went to get my service done on 03/24 notice the office was close due to covid19 but they...
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4 comments
Anonymous
#1864891

they charged me march april and may 350 each they offered 20 percent off may and june (70 dollars) I threatened to quit they gave me 1 free month client since 1990 1990!!!! they don't care.

they are the epitome of greed. these systems cost them $70.

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ID
#1851417 Review #1851417 is a subjective opinion of poster.
1.0
Details
My last service with hair club was 02/20/20 they charge my account 389.00 0n 03/01 but canceled my 03/24/20 service, now they charge me another 389.00 on 04/01 and continue with no service, after calling several times finally got ahold of the manager and he told me in...
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8 comments
Anonymous
#1847516

Buy your hair online at Hollywood lace.com they have stylists in every state for cut ins and services their hair quality is so much better than hair club I get 6 units year and 12 services it cost me $2500 a year my stylist is open during the pandemic there is an air purification system he sees one client at a time he wears protective gear and also gives protective gear masks and gloves to the clients it’s a very sterile environment so what are you waiting for get your hair online and go to a private clean atmosphere

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ID
#1851286 Review #1851286 is a subjective opinion of poster.
I have been with hair club for 10 years . I have paid faithfully every month. I attempted with no success to reach corporate office . No return calls . Yesterday I spoke with Manager and Corp on 3 way call. I explained center is closed but you are still taking 509.00...
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1 comment
Anonymous
#1846746

rip off put rug on your head look like wolf

ID
#1849254 Review #1849254 is a subjective opinion of poster.
Location
Vero Beach, Florida