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The downtown Toronto office location has very poor customer service and gave me very little product knowledge about the solution.
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ID
#662256 Review #662256 is a subjective opinion of poster.
Location
Toronto, Ontario
Reason of review
Poor customer service
1.3
Details
I was their customer for over a dacade.I was noticing that even though they were using a supposedly new set of hair,the quality of their hairs were horrible.In an occasion I had to remove the set they after they had put a new set,so I thought.I noticed that they had...
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4 comments
Dick
#1714646

im trying to get treatment and would like to know more about it.

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ID
#659878 Review #659878 is a subjective opinion of poster.
Location
Toronto, Ontario
Pros
  • Front desk
  • Some of the stylists
Cons
  • Unprofessional
  • Dishonesty
  • Breach of contract
Reason of review
Not as described/ advertised
Loss
$6000
Preferred solution
Full refund
This is a very expensive hair loss solution,when I told office manager Chris from Toronto I could not afford it,he got very rude,cocky and his cell phone was very important to him
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10 comments
Anonymous
#1333527

Everything about this guy is true

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ID
#646255 Review #646255 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Hair Club Hair Treatment
Reason of review
Pricing issue
4 thousand dollars to place the order, a monthly plan starts at 4 hundred, hair products are an additional charge and their rudeness is free (Toronto)
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4 comments
Anonymous
#1038924

consultant Heather is full of lies & phoniness.

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ID
#632580 Review #632580 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Hair Club Hair Treatment
Reason of review
Pricing issue

Staff Review

It's too expensive and it doesn't work, staff and management are not nice people! I shaved my head
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ID
#620185 Review #620185 is a subjective opinion of poster.
Location
Toronto, Ontario
Reason of review
Poor customer service

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Hair Club - Paid $3000 relying on warranty that was a lie got no results

1.0
Details
I paid hair club $3000 of my money to save my falling hair. They promised me a surgery if it did not work after a year. It made my hair lost worst and after a year they asked for $5000 to do a surgery that would only cost 1200 every where else. Every client I met was unhappy and felt *** for paying them for any of their plans and bs treatments. DO NOT LET THEM STEAL YOUR MONEYgertg ert ert eh j ru tk klj i it jgh fg hdf str ret d fgh g hkj iu h kj gmv hchght hch ,gc,hgv,nbv ,gcnbvcgfgfcm gfxb dxn dxngdxbc xm gx mbf xmfg mx b cm xn dxn bxc mxb xbcxm bxmbc xmxmg bvm xm gbcc xgf xm bc
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1 comment
Anonymous
#1400604

They are all so rude & unprofessional

ID
#600502 Review #600502 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Hair Club Hair Treatment
Cons
  • Dishonesty
  • No guarantee lie to costumers
Reason of review
Pricing issue
Loss
$2900
Preferred solution
Full refund
1.0
Details
I am not a man of many words but went to the Hair Club at 11 yonge street. Alliyah said this was the Ferarri of balding solutions. The consulation was free and there was a suspense when she left the room for a long time and brought in a second consultant. But let me do...
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18 comments
Anonymous
#1573657

She’s back

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ID
#533062 Review #533062 is a subjective opinion of poster.
Location
Toronto, Ontario
Reason of review
Not as described/ advertised
If you are going to the Downtown Toronto office and have to deal with Aliyah Charania ask for someone else. She is a horrible person! I'm not usually one to complain or post reviews about a negative experience I've had but then again I have never been ripped off and...
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17 comments
Anonymous
#1530220

This is the best review on this site

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ID
#479132 Review #479132 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$2400
lied to me from start,failed to say this is a WIG? failed to say it last only 8-10 weeks. then what? you got to buy a new one for 1800$ or $2000. then what? well it needs to refit, washed, reattached. how much? well it wearies .starting with well above 560$ if you want...
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16 comments
Anonymous
#762387

hello. i have gone to hair club for the past three months and am so unhappy and disgusted by all the lies they have fed me.

i have paid almost $4,000 for a wig like hair which is being glued to my scalp! this is not what i wanted and what THEY TOLD ME OR ADVERTISED. i am just wondering how i can file an action against them or how can i start getting my money back. of course it will not give me back the hair that i have already lost underneath the wig!

has anyone filed a complaint or knows what i should do first?

i would appreciate any feedback.

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ID
#329802 Review #329802 is a subjective opinion of poster.
Location
Toronto, Ontario
after i realised that i've been dubbed and paid so much for simpaly a wig one can puechse on line for 160$ and do it yourself insted of paying coned to pay up to 5k to this fraudulent hair club i complained..managments did little or nothing at all..once they knew...
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8 comments
Anonymous
#1402196

I too am I client sick of hair club should just call it wigclub for men I wanna get out too is hair direct really any better please let me know thanks

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ID
#323750 Review #323750 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Hair Club Hair Treatment

Contact Hair Club Customer Service

Website:
Mailing Address:
1499 West Palmetto Park Road Suite 111
Boca Raton, Florida 33486
United States
Phone:
(888) 324-1574
Contact Hair Club Customer Service

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