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Was conned by thier Mississauga

1.6
Details
This place is a scam , priyanka is the biggest sweet talking liar there is , non of them are trichcologist they all work for commission , hair club is going down they changed theirr products to China from USA , I go to this place in Brampton the best and honest place there is ,
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ID
#1556299 Review #1556299 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Hair Club Manager
Reason of review
Poor customer service

Stay away

1.4
Details
I went for xtrands $4k gone, initially Simon GM hid many facts latter said that I have to keep changing amd its $109 to replace and thr gluing does not last for a month what a scam.
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1 comment
Anonymous
#1758075

I have to pay 700 monthly to maintenance compare to what they told me 100 it is a scam

ID
#1527488 Review #1527488 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Hair Club Xtrands Hair Treatment
Reason of review
Bad quality
1.4
Details
Non disclosure of entire treatment plan. This results in people buying into the plan without knowing details of maintenance costs or the products required to do the same Entrapment of vulnerable public who need help. An analogy would be a patient seeing a doctor who is...
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2 comments
Anonymous
#1551255

I agree with everything, they are a bunch of scam artists, put on a fake smile and make you feel bad about your appearance, you cave in and agree to their B.S products and they are $4500-5000 richer and you are $4500-5000 poorer and by the sounds of it, hair system doesnt last

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ID
#1333910 Review #1333910 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Hair Club Xtrands Hair Treatment
Reason of review
Not as described/ advertised
Loss
$4500
Preferred solution
Let the company propose a solution

Waste of money

1.0
Details
I request everyone please don't waste your money at hair club, they are totally fake, ll give you a minoxidil a shampoo & anti dandruff spray and ll charge $3500 CAD you can buy these things by yourself minoxidil for just $44 on amazon and use argan oil shampoo, i wasted $3500 at hair club
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ID
#1211477 Review #1211477 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Hair Club Ext Hair Treatment
Reason of review
Bad quality
2.2
Details
Worst experience after 4 years with hair club where I have been left abandoned with *** hair !! $600 a month and this treatment is abismal. I look like I'm e Wearing a synthetic wig - maybe I am and being lied to . I wan this rectified now but no availability? What a...
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1 comment
Anonymous
#1334490

The girls that work here are so unprofessional

ID
#869750 Review #869750 is a subjective opinion of poster.
Location
Mississauga, Ontario
Cons
  • Myc
  • Care today
Reason of review
Poor customer service
Loss
$600
Preferred solution
Price reduction

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LIARS

Fake people work here; all the consultants misguide you about the services they provide - practically what they call a bio-matrix is a WIG - glued and taped to your head after trimming your frontal hair on size 0. And then they will just charge you $3995-4500 and wait for 4 wks for you're WIG to arrive & once it does arrive - you will be asked to sign a WAIVER so they cover their *** - its a TRAP! Maria, Neda, Nellie - these are just few names on the people who work here and *** about the services they provide and how they will make you look good They've done nothing better for me but just made it worse HURONTARIO LOCATION MISSISSAUGA IS THE WORST
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9 comments
Anonymous
#1365277

They are aholes.....waiting right now for this glue to get removed, got my hair in yesterday....The glue sucks so badly woke up with my head stuck to the pillow case...I am in pain & they really don't give a damm. Still don't know if I will have to shave my head get this glue removed...is sad considering it took me 5yrs to grow after Cancer treatment.

Anonymous
#1223596

Chris from Toronto has a rude attitude and his product knowledge is limited.

Anonymous
#984940

all bad reviews is most people pissed about spending money. I understand if they lie to you about re growing hair which is impossible and paying money but I was told and explained this is not my growing hair and that will need to maintain it , obviously for a cost .

I saw people who goes to Hairclub and others who do the self care and cheaper version in lower shops GTA and honestly there is a big difference .

Is not for everyone specially if you have unreal expectations and don't want to spend much Go open minded they can help if you truly want hair that look real, feels comfortable and undetectable. Go only if you want all this and you are ready to spend money on yourself .

Anonymous
#1308899
@PissedConsumer984940

All positive reviews are fake

Anonymous
#1360913
@PissedConsumer984940

You must work for Hcm

Anonymous
#1365227
@PissedConsumer984940

Hcm sucks & it is a rip off

Anonymous
#824865

I dont why people believe this company. This company is fake and charging people way too much for a wig.

People can just buy a remy lace front or full lace front between 140 to 400. I would never pay 3000 to 10000 for a wig.

They are ripping people off. The company is bogus!!

Anonymous
#811560

I wouldn't mind getting a wig to match my hair, just as long as it looks good & natural & undetected to most people. Even the late King Of Pop, singer, dancer Michael Jackson had a wig. :grin 8)

Anonymous
#1309389
@PissedConsumer811560

It will always look fake

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ID
#484418 Review #484418 is a subjective opinion of poster.
Location
Mississauga, Ontario

Best thing I have ever done! Mississauga Ontario

My experience with the staff in Mississauga has been more then fantastic! The stylists are wonderful and management staff has always made me feel part of a family. The biomatraix has done nothing but a confidence boost for me. Life is so much better for me. I came in for a consultation and right from be beginning they made me feel so comfortable. I had no problem signing onto anything they would have suggested. Thank you Neda, Shaina & the amazing styling team! My opinion, do it! I don't feel like just a number here at hair club. This place is so wonderful and such a joy to come to. They have a lot of patience and are so understanding. This team is amazing!
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7 comments
Anonymous
#1360914

This posting is so FAKE!

Anonymous
#950995

Why would you praise a company on a complaint site? Because you're doing damage control that's why.

Is this Nellie?

Neda? Or somebody else these other complainants can't stand?

Anonymous
#1333532
@PissedConsumer950995

Nellie got fired

Anonymous
#898135

Clearly one of the staff...

Anonymous
#899683
@PissedConsumer898135

No doubt about it..

Anonymous
#856373

I went there , their were rude , later on that week I shaved my head .... Nellie slow down, your not that hot!

Anonymous
#1308900
@PissedConsumer856373

LOL,Erica is unprofessional on so many levels!

View more comments (6)
ID
#459124 Review #459124 is a subjective opinion of poster.
Location
Mississauga, Ontario

Hair Club Scammer

Alright people... I was excited! I was really excited to finally have this opportunity. I went in for my first consultation (Wednesday) and asked a lot of questions. Made sure it was exactly what I was hearing. For example $95 each visit, which maybe I can handle. We went over everything and I happily signed. They told me that I had three business days to cancel. The next morning they charged me with an extra $800 without telling or asking me anything, and at that point I was just angry. As I thought more about the price of it all I became worried that maybe I wouldn't be able to afford this. I called them on my third day (Tuesday because Monday was a holiday) as soon as they opened and talked to my consultant. She was very nice and told me that I did not have to come in that day because I called her and I would get my full money back, but still I went in to make sure I would get my money back. When I arrived she called me to her office and told me "You cannot cancel it is past your three days." This just got me even more angry then I already was! She had already told me that I could cancel and now suddenly I can't because she apparently did not open my file until after we hung up the phone. In what way is it my fault that sh didn't look at my file! that's her problem, she told me I would get my money back, so I should be getting my money back. Three business days is Thursday, Friday and Tuesday (As Monday was a holiday). I asked her multiple times how are my three business days done? and she simply said "Saturday is a business day because we are open on Saturday" I couldn't believe what I was hearing, I told her there is no law that says that a weekend is a business day. Even TD bank that is open all 7 days only have Monday-Friday business days. She also began to tell me that it was $95 per hour per visit and each visit is about two hours, and failed to originally tell me I HAD to give an extra $75 each visit as a tip... Again this was another point that they failed to disclose even when I asked "Only $95 a visit?" At this point I just could not believe they were robbing me. So I asked to speak with a manager. The consultant said not a problem and soon enough the manager was sitting in front of me. Now that I think about it the consultant was a wonderful person compared to this so called manager, her customer service is just disgusting. First off she is probably one of the rudest people I have ever come across in my life. She started telling me all she could do was find a way to help in moving this forward. And this is when I started "Why was money taken out before my three days were up? Why did you so call 'order the hair' before my three days were up and use the money that I deposited before I even had a chance to cancel" all she said was that "You were excited". Now hypothetically IF Saturday was considered a business day (which it is not) then that means that she would have had to order the hair on Tuesday, but I called as soon as they opened 11am on Tuesday which means either they ordered the hair before my three days were up or they ordered the hair after I had called to cancel, either way they were in the wrong. As we were talking she even rolled her eyes at me at one point. I just could not believe this women is a manager. I asked her if i had to talk to my lawyer and she raised her voice saying "don't threaten me with a lawyer" I have no idea in what universe that was a threat but she continued by saying "You OBVIOUSLY have the funds to do this or you wouldn't have come here" This was just to much, now she thinks she can tell me what I can and cannot afford and even worse she said "you can't live like this forever" Seriously now shes saying that to me and thinks that will make me say okay I can... because shes wrong this just made me feel even worse.They she started to say that oh we will try to make it easier for you because we want to help you so I can make it $2000 instead of $4500. This did not make me feel better it just proved that they really are scamming me and everyone else by suddenly being able to give a much cheaper price. Another point I failed to mention is that I know someone else who is a member at Hair club and I asked my consultant "Why am I paying so much more?" all she could say was that "everyone pays the same" and when I asked the manager the same question she had a completely different answer "every one's needs are different." so apparently they cannot even keep a lie straight between one another. When the question of 3 business days arose once more she said that the contract said "Three Hair Club Business Days". When I checked this I found that it clearly states "Three Business Days" and nothing about Hair Clubs own business days. When we started talking about the money that was taken out the next day after my consultation she said to me that "Money is taken out as soon as the company accepts the forms" but as little as 5 minutes later when she went to photocopy something she came back and said "I remember telling you the money comes out the next day" this makes no sense as she said just a few minutes earlier that it will come out when its accepted. There are so many lies that this "Manager" told that I cannot even write it all out. They robbed me of my hard earned money because of all their disgusting lies and changing stories.
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6 comments
Anonymous
#984943

I had a good experience . Nothing like what I am reading ..

Call it a wig or piece or whatever. It looks real! That is all I wanted. Is for people who understands hair doesn't grow back and still wants hair for a cost If you don't try you will stay miserably bald.

For sure not for everyone. Need to be open minded person.

Anonymous
#1359171
@PissedConsumer984943

It doesn't look real,it looks fake with a big price tag

Anonymous
#1360915
@PissedConsumer984943

Your post is a lie

Anonymous
#834048

I too had very bad experience with these people. They are what I would call "daylight robbers"!

They charges exorbitant. Because of the flashy ad I was trapped into it. I didn't have much money so I had to go for deferred payments and paid $3000/- for a hair piece that looked silly. the person who was doing the fittings boasted all the time and ended up trimming all the hair leaving a "pot" like hair piece.

I couldn't get out of the jam and even though they replaced the hair-piece it still wan't right. I researched the net and found an excellent place with pleasant, accommodating people. Would sincerely advice people to do a google search and you will find a better place than this show-off place. A bag of hot air people rung the place.

If you want to avoid tears, please, please don't go here - "search and you will find" a better, nicer place.

Sorry I had to place this negative comments but its the honest truth and I would not recommend it to anyone. This place in Mississauga, is a show piece and honestly, a sham !

Anonymous
#785349

they still my money too

Anonymous
#702618

IMHO. If you paid via credit card, you should have called them up and told them to stop payment.

Did you get to resolve this issue, as its been over a month?

if yes, How. I haven't stepped into one, alot of scammers out there.

View more comments (5)
ID
#425682 Review #425682 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Hair Club Manager

Hair Club Products and Services Reviews

Product or Service Reviews
Hairdresser  3.8 5
Haircut  1.8 15
Manager  1.2 21
Membership  2.5 11
Hair Treatment  1.5 87

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