I too was given a song and dance about how the co. would increase my head of hair.
I asked if they were gluing a toupee to my head and was told no no no.
after going through the measuring and shampoo treatments the first thing they did was to slap and glue hair to my head.
why couldn't they just tell me what they were going to do after or before charging me $3500.00?
Then telling me I had four tries to order product to find what was best to me only to receive the same over and over using the phrase that there must have been a mistake.
Also there product seems to have a balding problem of its own large spots where the hair falls out its like loosing your hair all over again.
Reason of review: poor customer service,bad quality,problem with delivery,damage and defective.
Monetary Loss: $3500.
Preferred solution: Let the company propose a solution.
Hair Club Pros: Thought of having hair again.
Hair Club Cons: Broken promises.
Location: New Britain, Connecticut