Hair Club - Xtrands

1.7
Details
Don't bother with this type of solution, what they fail to tell you when you go for your free consult and suggest xtrands, its a wig that gets glued to your head that is supposed to match the colour of your natural hair. I didn't know that until after I handed them money or a void cheque which is automatically processed and once its processed its too late, especially after they put the glue and wig on your head and start cutting it and as they are doing that, they have you sign more papers. So before you think of going this route or doing xtrands, read the fine print, that was my mistake. Its not cheap, unless you have money to blow. Another thing I would suggest new clients to do, is read the reviews about any hair loss option or clinic, another mistake I made was not doing research on this, I was desperate and excited at the same time to get my hair back, except its not even my hair, like I said, its a wig. Your are better off staying bald, but if you are embarrassed by your hair loss, go to a wig shop, its much much cheaper. The people at hair club are very nice and friendly but as nice as that is, they need to understand customers are spending a lot of money to improve their look and confidence and they should inform the client that the papers you sign is like a contract, meaning once you sign, you have to pay the full amount even if they put the wig on you and style it and your still not happy with the look or feel. Speaking of feel, it'll be obvious that you are wearing a wig especially when you or your girlfriend or wife try to run their fingers through the hair but can't. On a positive note, with the wig on and glued, it looked good in pictures but the feel of it for me was irritating, I wanted to take it off almost right away and eventually I took it off and shaved my head, I feel better not wearing the wig and I'm happy without it, what a waste of money though, I threw everything in the trash. Another thing, they have you come back at least once a week for the next 6 months, that's a lot of money spent on gas also, unless you live close to a hair club, they also give you more products to take care of your fake hair, a lot of time has to be spent in the shower unless you wash your hair in the sink, your water bill will just increase as well. As you can tell, definitely not happy, you don't get a refund, they will just offer other options, in other words, this is a complete scam and again, a waste of time and money, in my opinion, the employee's at hair club are basically sales people, they will talk so sweet to you and pressure you into one of their services, give you a price for the service and expect payment or a deposit the same day. DON'T DO IT!!!!!!
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3 comments
Anonymous
#1493052

Chris Terkalas from the TO office is sooooooo rude!

Dejah
#1489822

There are some legitimate concerns in this post. Like Hair Club being expensive.

It is very expensive. And the contract. Yup, once you sign, there is no refund.It does take a while to get used to the feel on the system being on there.BUT I have to say that if you can get used to the feeling of it AND if you can afford $320-$400 per month (that's a big IF)... then it is SOOOOOO nice to have your hair back.

I've spoken about women a lot in some of my comments here on this site but it's more than that.

In any situation - at your job, at the gym, with a woman, any business situation - hair beats no hair every time.It's very unfortunate that HCM has to employee shady sales techniques because they have a life-changing product. If I could no longer be an HCM client I would seriously have to consider how much worth my life would have moving forward.

Anonymous
#1494132
@Dejah

Bald men are sexier & sophisticated...fake hair is not!

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ID
#1238208 Review #1238208 is a subjective opinion of poster.
Location
Burlington, Ontario
Service
Hair Club Hair Treatment
Pros
  • Staff are very friendly and welcoming
  • Place is clean
Cons
  • Employees are sales people
  • There are no refunds
  • You dont actually get your hair back
Reason of review
Not as described/ advertised
Loss
$5000
Preferred solution
Full refund
1.3
Details
Worst customer service ever, can never get an apt that fits your schedule, their hours are the worst & don’t accommodate the customer. My package included hair color but the products they use don’t cover and doesn’t last more than 2 weeks so now I have to pay to go to...
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1 comment
Anonymous
#1463936

My hair colour never matched perfectly,the cuts were all different & the frontal would lift

ID
#1234227 Review #1234227 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Bad quality
1.0
Details
I actually found out a very good place where you can just order the hair treatment package that you can do at home and buy a laser therapy hat which come out to be very cost effective. You can find this at hairsallusion or Irestore for more information. Also, customer service at East Brunswick...
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1 comment
Shinehairstudioindia
#1469200

Thanks for sharing information. Yes, hair loss mainly happens because of medical issues by using hair wigs it will cover your hair and you look pretty.

ID
#1222954 Review #1222954 is a subjective opinion of poster.
Location
East Brunswick, New Jersey
Service
Hair Club Hair Treatment
Cons
  • Nothing happy at all
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Full refund
I went to hair club to inquire about hair grow after an hr and a half going back and forth like a car sales person, they told me it would be 3500 I decline, I left several days later Hair Club called me back and said they would take off another $ 500 so i agree when i...
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4 comments
Anonymous
#1457142

thank you for saving me the headache!!!

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ID
#1219008 Review #1219008 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Poor customer service

Hair Club - Rip off

1.0
Details

Update by user Mar 16, 2018

We have been ripped off

Original review posted by user Mar 16, 2018

I went with a friend , we took the treatment for a customized individual solution (different reason) they told us it will be designed for our different needs.. they used same products ..for both of us, my friend was no happy , cause they damaged her hair, and to me still the same, they make you start with the shampoo treatment, later they jumped to a higher cost treatment and we never get the promised results ,They lied to us. The price is crazy for washing our hair and no good scalp vitamins Also we been told they will do any hair style to my friend, and always they denied to do it.......... Now we still paying to the bank for it and there is nothing to do against it
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2 comments
Anonymous
#1447040

I paid 3 thousands dollars,4 hundred a month,hair products were additional charges and I should of listened to my wife,she said “don’t do it”

Anonymous
#1447383
@PissedConsumer1447040

yeah..... imagine it twice here!

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ID
#1211738 Review #1211738 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Cons
  • Not good at all
  • Nothing happy at all
Reason of review
Warranty issue
Loss
$6000
Preferred solution
Let the company propose a solution
1.1
Details
Per Contract....." $4100 for three styles, any color, length and fullest.....Only received one style that meet my satisfactory 100%. Which was 18in., jet black with more density (full). Two of the styles hairclub ordered I rejected. 1st style due to the hair being...
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5 comments
Anonymous
#1444524

Stick with facts, use grammar and spell checker, and don't try to litigate your case here. Oh, and next time read what you're signing and ask questions.

It is clear that you will never be happy as NOTHING in this life will satisfy you. Good luck with everything.

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ID
#1201898 Review #1201898 is a subjective opinion of poster.
Location
Troy, Michigan
Service
Hair Club Hair Treatment
Reason of review
Not as described/ advertised
2.0
Details
I got a hair system several years ago, for sometime I was happy wearing a wig, a hair piece, but Hair Club uses a fancier name: Hair System, and the glue to attach it, they call it Poly fuse, but as I grew older, it start showing, people will notice that is not real...
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6 comments
Dejah
#1489793

The system does not look fake unless your style sucks.I go swimming, jetsking and wake boarding all the time. There is no problem getting these things wet.

They need 24 hours to dry when it is first put on but after that you are g2g.It IS true that when a woman runs her fingers through your hair she will know. So that is a fair complaint.

I'm just happy to get that far. When I was bald I never got so much as a second glance.

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ID
#1191427 Review #1191427 is a subjective opinion of poster.
Location
Sacramento, California
Service
Hair Club Hair Treatment
Pros
  • That the products they offer causes so much suffering
  • Probably they dont even know
Reason of review
Not as described/ advertised
Loss
$20000
Preferred solution
to warn future customers of what might occur after purchasing a hair system
1.3
Details
Hair Club - Scam & Lies
I went to Hair Club in Ottawa, after paying $ Cdn 3750.00 (Less discount) it 6 month to get the suitable hair lace(They call it system) and then they said it has been 6 month now you have to go on a program and they presented a paper that I never saw when I was signing...
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9 comments
Anonymous
#1543050

I totally agree. i HOPE AND PRAY SOMEONE SUES THIS COMPANY AND THE REGULATORS PUT A FULL STOP ON THIS ABSOLUTE SCAM.

Misrepresentation and no total disclosure.

Innocent people who gfo preserve their self esteem are ripped off and trapped. I am wondering why the courts aren't doing anything?

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ID
#1181764 Review #1181764 is a subjective opinion of poster.
Location
Ottawa, Ontario
Service
Hair Club Hair Treatment
Cons
  • Very bad
Reason of review
Bad quality
Loss
$3250
2.6
Details
I have been a customer, a Hair Club for Men client for 23 years. A year ago a dermatologist diagnosed me with eczema and I have been have skin irritation associated with the tapes used. I had no reaction to the polyfuse glue. Still the stylist have refused to use glue...
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1 comment
Anonymous
#1423930

All you do at this company is lose your money

ID
#1175995 Review #1175995 is a subjective opinion of poster.
Location
Tukwila, Washington
Service
Hair Club Hair Treatment
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution

Hair Club - Looking for something better

1.0
Details
Can’t afford there wigs anymore wasn’t wanting a wig in the first place went there for my thinning hair in the back I was asking about hair transplants but they said that it wouldn’t work do the glued a toupee to my head it’s embarrassing everyone knows it’s a joke is there anyplace or anywhere on line that can do it better or cheaper any advice would be appreciated
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ID
#1141198 Review #1141198 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Bad quality

Hair Club - Bad experience lied to in every way

1.0
Details
Do not go to hair club for men I was watching A info commercial and they claim they have the solution for everyone’s hair loss depending on the client but that’s not true the only solution that they have which is in a solution to your hair loss it only makes things worse is to shave what hair you have off the top of your head and will wait o A info commercial and they claim they have the solution for everyone’s hair loss depending on the client but that’s not true the only solution that they have which is in a solution to your hair loss it only makes things worse is to shave what hair you have off the top of your head and glue a wig on how this is supposed to help with hair loss is beyond me it’s not a solution it only creates more problems everything so expensive it’s such a rip off company is like this should not be allowed to operate it should be under investigation for fraud
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12 comments
Anonymous
#1406213

4thousand bucks for a wig & Chris Terkalas has no class!

Anonymous
#1397117

Hair club for men does not help or cure men With hair loss they just glue a hairpiece to your head plain and simple and charge you about the price it would cost to have a kid or two no joke

Anonymous
#1399360
@PissedConsumer1397117

Is this true?

Anonymous
#1399422
@PissedConsumer1399360

Yes !

Anonymous
#1405770
@PissedConsumer1399422

No! They gave my husband options for hair transplant surgeries and they ah e treatments every month for people with thinning hair. It depends on what you want and qualify for.

Anonymous
#1406440
@PissedConsumer1399360

Yes,Hcm is fake with a big price tag,don't do it !

Anonymous
#1411165
@PissedConsumer1399360

Yep!

Anonymous
#1428800
@PissedConsumer1399360

Yes it’s all true

Anonymous
#1397110

Bad appointment & Chris Terkalas plays with instagram all day

Anonymous
#1396155

If you have hair loss and the idea Of a wig glued on your head sounds like a good solution then for about 500 bucks a month U2 can be a client of the hair club for men

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ID
#1136013 Review #1136013 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Bad quality

Hair Club - It's a joke

I traveled 4 hours to a hair club in Tulsa Ok. My first trip I signed up and was measured for a matrix. I set my next appointment to have it put on 4 weeks later. (as I was told that was how long it takes to get one) On my next trip I was taken into a room and my head was shaved leaving just a strip around my head of my own hair. I'm sitting there looking somewhat like bozo the clown, probably 20 minutes, when the stylist comes in and informs me that some how my matrix had not been ordered and I would have to wait and come back when it came in. I was scheduled to leave for New Zealand the next week, and they offered no solution as to what to do with my now bald head. That should have done me then,but I threw enough of a fit, and might have mentioned my lawyer and so they got me a matrix from somewhere. I was told that it was a bronze level hairpiece,and it was quite nice, and I enjoyed it. The next hairpiece I got felt like it had wire in it. It itched and was really uncomfortable. That's when I was told this was the bronze and the one I got the first time was a silver. I signed to go silver and continued for a few more years. But the last few I got were of such poor quality, the hair wore out in less than 2 weeks, I mean they were hairless mesh. Of course they charge you for every little extra, plus having to drive 4 hours one way twice a month I finally gave it up. I have a permanent naked band where the glue pulled out my hair, a daily reminder. I did have a great stylist. I miss him but that is all
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1 comment
Anonymous
#1387418

The place was never the same after Sy Sperling bowed out.

There may be someone else you can use that isn't 4 hrs away.

I dropped the one in Cleveland years ago ( a total misery to get there and back - it's an absolutely insane place to drive 1-1/2 hrs each way ) and found a private business with a true cosmetologist 15 minutes from my front door.

Good luck and don't put up with either an ugly bald head or poor service.

ID
#1124831 Review #1124831 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Bad quality
2.7
Details
Hair Club - Stay Away from HairClub.
An add had surfaced across my internet screen while I was on the web in regards to hair loss.This definitely got my attention, because I suddenly began to notice that my hair was starting to thin in the top crown of my head. So I set up a free consultation thinking...
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7 comments
Anonymous
#1808376

Same here, I went for a conciliation at Hair Club too. They are definitely over charging for the products they use a lazer helmet for treatment.

It's all too pricey! Yesterday, I spoke with a lady that has been able to restore her hair and length by just using Saw Palmetto & Biotin.

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Featured
ID
#1118119 Review #1118119 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Not as described/ advertised

Hair Club - DEFRAUDED!

1.3
Details
Prior to signing the agreement, I told the Consultant about my diagnostic "lichen planus". She guaranteed the treatment would stop hair loss. They defrauded me. My condition got worse and they were still offering me different options for additional fees. They should not be operating.
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ID
#1097967 Review #1097967 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Not as described/ advertised
1.7
Details
There are so many issue with this treatment I paid about 2500 for my treatment it included shampoo conditioner hair drop laser brush and vitamins also be very careful the hair drops lower your sperm count .the treatment did work for a few month but it took very long I...
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ID
#1095915 Review #1095915 is a subjective opinion of poster.
Location
Elmwood Park, New Jersey
Service
Hair Club Hair Treatment
Reason of review
Bad quality