Hair Club Customer Care Reviews and Complaints
Hank lied and robbed my bank account of thousands. | Hair Club
They shaved my hair off I had no idea i was renting hair. That was extremely itchy smelly and pasted onto my scalp. I wanted it removed. It was never cut the way i asked or styled right. Always a choppy cut. Not up to date. He sued me even when i told him 7 months before i left i was leaving. This place is physco ward. Hank and his cronies are LIARS and crooks.
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Service
Hair Club Customer Care
Reason of review
Poor customer service
Revolving Door | Hair Club in Maryland Heights, Missouri
I started out in 2002 with HCM, we moved 4years later to Stl.Mo..I traveled back to Chicago Downtown location. Chicago location had more well rounded stylist and diversity..I visited the Stl office, long standing GM..wayne was very difficult to work with so i stayed away and traveled back to Chi after 10 years 8 bite the bullet and give it a chance 2 GM Later im faced with New and under improved KADESHA. She told Me " You must pay $250 a month for basic" i said thats not true she said "yes it is" I went to another center in KC Mo and they gave me membership for correct amount. This woman is a complete scam artist and professional..She gives HC awful press in Stl...
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Service
Hair Club Customer Care
Reason of review
Poor customer service
Super expensive and seems like bs | Hair Club in Stillwater, Oklahoma
Their expensive and unrealistic about average joe or Jane being able to afford their many different services. I asked the consultant if I could just use Rogaine for women to start with something since my hair follicles are still “active “ and I’m in early thinning stage. She’s says Um no I wouldn’t cause I don’t know what’s even in hat stuff. She was a total airhead.
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Service
Hair Club Customer Care
Reason of review
Poor customer service
October 30, 2018, I'm an Executive Level member at the McClean location. I've been a HC member for about 30 years. Bob Israel sold me my first system. I've been at McClean about 15 years, but I've been receiving abusive treatment there and I'm about to leave. My cancer...
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Review
Service
Hair Club Customer Care
Pros
- Some of the stylists
Cons
- Unprofessional
Reason of review
Poor customer service
Preferred solution
Have David apologize for being abusive and give his word to keep a civil tongue.
Update by user Sep 04, 2018
While this site "Pissed Consumer" has been very helpful in resolving this matter, I have again requested an update on my status from HairClub. HairClub said they would refund/cancel my contract since I am very unhappy with the results. Either it takes forever to...
Review
Service
Hair Club Customer Care
Reason of review
Not as described/ advertised
Loss
$3000
These two women at Hair club in Hauppauge have this ongoing battle with this guy Hank. Some kind of vengence they get the Clients to feel so uncomfortable always gossiping about the owners son how the place is run. About each other. It has absolutely nothing to do with...
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2 comments
Chris from Toronto is unprofessional too
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Review
Service
Hair Club Customer Care
Reason of review
Poor customer service
I joined the hair club back in June of 2017. Since I’ve been with them for a year now, I have not seen any growth with my hair my year was up this June 2018. I paid up until June 3months in advance. I’ve since paid over 5,000.00 with no results. I went and told them I...
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1 comment
Hair club are just scam artists , really hope you sue this company and puts them out of business
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Service
Hair Club Customer Care
Today was my last day as a consumer of the Hair Club. Why? After being a member for 1 1/2 years, I decided today would be the day I envoke the power of the purse. I will no longer dish out $400+ a month for inferior products (the hair itself) and management. To be...
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2 comments
Try micropigmentation
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Review
Service
Hair Club Customer Care
Reason of review
Poor customer service
Have been with Hair Club for almost 2yrs.Enjoying my journey feeling good and looking great.Awesome staff members friendly and caring that cater to your style and needs.Great management and leadership that listens to my care and concerns and makes adjustments as...
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1 comment
i don't believe this post....Hcm is thousands of dollars for a wig,there's a monthly payment & hair products are additional charges.its an inconvenience to go every week to have it polished up because "you" have to always fix it and the customer service is not the best & the management is careless
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Service
Hair Club Customer Care
Reason of review
Good customer service
Some of these complaints are ridiculous!Did you know hairclub offers free services to anyone under the age if 18? When I went in for my consultation i saw one of these kids who clearly had some form of cancer, they were extremly nice and polite to me and the child...
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10 comments
Where ever you are look up hair replacement services and you will find others than hair club that can help with hair loss. Hopefully you’ll find someone proffesional to help.
Www. Mindblowinghairreplacement.com
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Review
Service
Hair Club Customer Care
Reason of review
Good customer service
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They only hold some people to their “high standards”. Chances are nothing will happen to this manager. This company is corrupt.