Update by user Apr 07, 2018
REFUND WAS RECEIVED
Original review posted by user Mar 15, 2018
I was told and shown the Xtrands Plus hair solution, when the hair came in, it was a one piece hair topper that they glued to my own hair. I had a severe reaction and was in the hospital overnight the same day they installed it and went back the next morning to have it removed.
I had sores and my hair that was there fell out. They promised to rectify the problem and I did not hear from them until I decided to fight their charges with my credit card company and that was 2 months later. The charges were $4695.00, and I did not receive anything. DO NOT sign anything with these crooks.
My credit card company does not understand they promised Xtrands plus and all they gave me was a synthetic hair topper. I have no recourse except to take them to court.
I am afraid of what they will do to me if I go back. PLEASE DO NOT USE THEIR SERVICES.
Product or Service Mentioned: Hair Club Xtrands Hair Treatment.
Reason of review: Not as described/ advertised.
Monetary Loss: $4695.
Preferred solution: Full refund.
Hair Club Cons: Pain and suffering i have been put through.
Location: 2111 E Highland Ave Suite B 300, Phoenix, AZ 85016, USA