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Hair Club - This company is a scam

1.0
Details
They told me I would get my hair back but shaved my hair and glued fake hair to my head! This fake hair made my head sweaty and itchy, it was miserable. Also when they removed the fake hair it stunk. After spending thousands of dollars I just shaved my head. Don’t waste your time or money. This is a scam.
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ID
#1525442 Review #1525442 is a subjective opinion of poster.
Location
Long Branch, New Jersey
Service
Hair Club Procedure
Reason of review
Bad quality

Hair Club - Hank lied and robbed my bank account of thousands.

1.0
Details
Hair Club - Hank lied and robbed my bank account of thousands.
They shaved my hair off I had no idea i was renting hair. That was extremely itchy smelly and pasted onto my scalp. I wanted it removed. It was never cut the way i asked or styled right. Always a choppy cut. Not up to date. He sued me even when i told him 7 months before i left i was leaving. This place is physco ward. Hank and his cronies are LIARS and crooks.
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1 comment
Anonymous
#1862851

Hank is a bad man

ID
#1525277 Review #1525277 is a subjective opinion of poster.
Service
Hair Club Customer Care
Reason of review
Poor customer service
It is almost 2 years I have been dealing with trying to resolve how how Im going to get my refund they tryed putting a wig on me after explainly I was tied of wearing wigs I want permant hair so I talked ro the supervisor she recoment a helmet that laser with no...
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ID
#1525058 Review #1525058 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Order processing issue
1.0
Details
If nothing else, the decades old Hair Club Scam continues to provide an undetectable process. Of course.. They tell you what you want to hear with the sole mission of getting their money grubbing hands in your pockets. Sperling started the operation in New York back in...
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ID
#1521696 Review #1521696 is a subjective opinion of poster.
Location
Long Branch, New Jersey
Reason of review
not a cloient

Resolved: Hair Club - NIGHTMARE

1.0
Details
Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
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Resolved
ID
#1509913 Review #1509913 is a subjective opinion of poster.
Location
Ontario, California
Service
Hair Club Membership
Pros
  • Service liaison employee who tried very hard to fix the issues
Cons
  • Sales consultant who saw me as just commission dollars
Reason of review
Bad quality
Preferred solution
Full refund

Hair Club - Revolving Door

1.6
Details
I started out in 2002 with HCM, we moved 4years later to Stl.Mo..I traveled back to Chicago Downtown location. Chicago location had more well rounded stylist and diversity..I visited the Stl office, long standing GM..wayne was very difficult to work with so i stayed away and traveled back to Chi after 10 years 8 bite the bullet and give it a chance 2 GM Later im faced with New and under improved KADESHA. She told Me " You must pay $250 a month for basic" i said thats not true she said "yes it is" I went to another center in KC Mo and they gave me membership for correct amount. This woman is a complete scam artist and professional..She gives HC awful press in Stl...
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ID
#1508658 Review #1508658 is a subjective opinion of poster.
Location
Maryland Heights, Missouri
Service
Hair Club Customer Care
Reason of review
Poor customer service

Hair Club - Customer satisfaction

2.1
Details
Not good ,they charge to much money monthly and they don't work with the customer to make them happy never seen this before from a company so popular like this, plus the hair that they put on you stick off in maximum 2 weeks or before and the only way they can fix it any time is if you take one of the most expensive program that they have very expensive and ridiculous ,im ending spending more than $500 dollars a month so thay can give you full service any time you need it.
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ID
#1507519 Review #1507519 is a subjective opinion of poster.
Location
East Brunswick, New Jersey
Service
Hair Club Manager
Reason of review
Problems with payment

Two employees walked off the job at hair club of hauppauge Ny

1.0
Details
Two Employees walked off the job at Hair Club of hauppauge within 2 years of each other. Both woman never received unemployment benefits because neither one were fired. Both woman were bullied out by an employee named carmella. Hank the owners son goes along with anything his favorite bunny tells him to do. Toxic workplace. Unethical work practices. Clients are totally being manipulated and being ripped off big time finacially. Unhealthy for the scalp skin and your mind is being completely controlled by this cult leader Hank. Buyer beware. Just say no to a rented glued on bad wig
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ID
#1506143 Review #1506143 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Hair Club - Traumatized

1.0
Details
Hank the owners son sent me this selfie in the middle of the night on a sat night. I will never ever be a member at that sick cult. So sad the members are being so financially tooken advantage of. Their minds. He owns.
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ID
#1504466 Review #1504466 is a subjective opinion of poster.
1.6
Details
Last week I went to the Warwick RI location for a consult. I was shocked they had a next day appt maybe that was a sign in retrospect. We started out by taking photographs on all sides of my head. Then the guy shows me pictures of hair loss types pointing to a pic of...
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1 comment
Anonymous
#1759093

Wow ,thanks for the info. as I was thinking about this option! But will now look for a different solution!

ID
#1498180 Review #1498180 is a subjective opinion of poster.
Location
Warwick, Rhode Island
Service
Hair Club Xtrands Hair Treatment
Reason of review
Pricing issue
1.0
Details
Horrible! What is Hair Club? It’s just a toupee that is glued on your head with a chemical and/or tape. I wish I could post pictures of my raw head!! The fake hair is so bad I still had to wear a hat. They never could get the color to match, if the wind blows you’re...
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3 comments
FAO
#1662132

I would like to say that I experienced the same exact injuries that you have. I had to go to an Urgent Care Center and then a Dermatologist.

This is really bad and the law should just do something about this. Absolutely terrible that this company gets away with such a fake product that causes injuries to their clients.

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ID
#1493583 Review #1493583 is a subjective opinion of poster.
Service
Hair Club Procedure
Pros
  • Stylist and front desk was pleasant
  • Free coffee
Cons
  • Anything about the company
Reason of review
Bad quality
1.0
Details
Do not use them as a service. I was conned into signing a 2,000+ contact that the Phoenix AZ location will not refund me. They do not tell you about the contact and will just make you sign it
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7 comments
Anonymous
#1664337

Please contact me at mnassar@hcfm.com and I will review your file for a refund.

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ID
#1483903 Review #1483903 is a subjective opinion of poster.
Location
Phoenix, Arizona
Reason of review
Problems with payment

Hair Club - Unhappy Woman

I went through nine months of treatments that cost me $3000.00 and the treatments took over an hour each time. This process is a joke. They give you minoxadol to apply twice daily and the only place I grew hair was on my face and being a woman.......well you can imagine what that was like. When I returned and asked about what the issue was I was told it is what it is!!! Then they tried to sell me some powder to make it look like hair. Are you kidding me???? I could've saved 3 grand by just using dark brown eye shadow on my widening part. BEWARE OF THIS COMPANY.
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ID
#1482218 Review #1482218 is a subjective opinion of poster.
Service
Hair Club Xtrands Hair Treatment
Reason of review
Bad quality

Hair Club - Super expensive and seems like bs

Their expensive and unrealistic about average joe or Jane being able to afford their many different services. I asked the consultant if I could just use Rogaine for women to start with something since my hair follicles are still “active “ and I’m in early thinning stage. She’s says Um no I wouldn’t cause I don’t know what’s even in hat stuff. She was a total airhead.
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ID
#1480862 Review #1480862 is a subjective opinion of poster.
Location
Stillwater, Oklahoma
Service
Hair Club Customer Care
Reason of review
Poor customer service
5.0
Details
This is Art from the 551 Madison Office, Manhattan, New York. I am a member of Hair Club For Men for over thirty years. For three decades, I felt the pleasure of always looking younger and feeling more confident in the fast lane Manhattan life that I have. You never...
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1 comment
Anonymous
#1740523

scam....went there....glued on, very noticeable rug. save your money!

ID
#1478573 Review #1478573 is a subjective opinion of poster.
Location
Manhattan, New York
Service
Hair Club Membership
Pros
  • Friendly reception area with chance and liz
Reason of review
Good quality