hairclub
map-marker Tuscaloosa, Alabama

Scammed Me, and Terrible Customer Service.

In the consultation, They told me that the product would be applied strand by strand and blended into my natural hair. When I got there for my "Big Day", they shaved all my hair off, and came out with this wig, dripping water from it all over me. I was horrified. They have your money at that point, when you start complaining, they no longer want to deal with you. I'm going to do everything in my power to get the word out there about Hair Club shady business practices, and expose them for the crooks they really are.
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2 comments
Guest

I'm in South Florida and my hairdresser will order, and set a custom piece, color matched and all for just $200. Her pieces last 6 months or more with good care and she only charges $40 to reset,re-color match, style, etc.; which is needed for me every 3 weeks.

She gets her pieces from a manufacturer in China and is still able to make a profit.

Hair club sounds like a major ripoff. If you're in So Florida check out aaahhsomehair.com

Guest

Thank you for the information. I did not know about the required head shaving.

I checked around and others said the same thing. No Hair Club for me.

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hairback
map-marker Burlington, Massachusetts

Got my hair and confidence back!!

I must say I looked on this website because I heard a current member mention the web site. I am not too surprised seeing all the other negative comments of other companies by clicking on the "home" button. I must say Hair Club must be doing something right, seeing they have been in business since 1976 and their business continues to grow over the years. Sorry to the small amount of people on here that hair club did not "help". They do offer all proven solutions. So if there is something that comes out that is better I am sure they will offer it. Until then I know they are currently helping hundreds of men and woman deal with balding in just one of their 100 locations that I visit! You can complain about your hair loss or do something about it. I've decided to do something about it. Yes the hair is not growing from my head. I do the non surgical option for my appearance which gives me the confidence to look and feel my best. Sorry for you who feel that it didn't give you what you where looking for. So much better than facing the world bald or constantly wearing a hat. It's an option that my grandmother or grandfather did not have. I'd personally do it all over again. I can honestly say one of the best decisions I've ever made.
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Loss:
$3000
1 comment
Guest

hair club is fraudulent,rip off,scam.... and you must be hair club employee?

Pissed o Lsc
map-marker Tuscaloosa, Alabama

Hair Club product will damaged your scalp!

The stylist in the Hoover Al office shaved my head and glued a full headpiece to my scalp. Hair Club recomends you wash your hair about every 2 or 3 days.

Everytime you get it wet you are suppose to apply a scalp cleanser called "Alive". This is a antiseptic used to help with the itching and cleanse your scalp. Doesn't work! Your scalp will still itch so bad.

The glue smells really bad once it gets wet.

The chemicals that are in the glue are damaging your scalp to the point it can cause redness, rashes and even make your scalp raw. This is a horrible product.

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5 comments
Guest

Alive is NOT an antiseptic at all, it is an enzyme solution. I wash my scalp every day, if you have an oily scalp, you have to. if you ask your stylist to wash your scalp more than once or twice, they will so your scalp does not itch.

Guest

I have had a good experience with Alive. It eliminates itching.

I have no itching. Also I don't experience a smell that is bad.

Guest

Hair Club For Men is a complete rip off...they put in a contract but never tell you that wants you pay the original contract you have to buy a $365 maintaining contract to keep your wig in proper shape but have to have replacements every couple of months...I rather deal with a used car salesman then with them...they don't even wear a mask and still rob you...

Guest

:( don't just give up nor stop posting!! keep on posting what this club has done to you or yours.it works once federal government wants to cancel this club license.link your complains to all on line sites.at least once a week make a complain or comment.this club should and will pay for all it's wrong.this club is all about selling WIGS with out outrageous fees.go on line do all your shopping and you will save your mortgage I promise you all.leave hair club for men and women.

Guest

I used to have a social life. Afterl hair club .

I stay in more than I ever do I wear a hat on weekends. When I try to get help I'm told to use watered down products

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Dannelle Qcw
map-marker Boulder, Colorado

Hair club is a big lie

I don't recommend anyone to go there they will just make you feel that you need to use their fake products. They don't even work.

I went their because I wanted to take care of my problem. I started loosing hair suddenly and I didn't know what to do. I went their for their trashy free consultant. They were so sweet when I first came.

They made me feel like I am in the need for their products. I decided to go for it. The next day I thought about it and I read some of the reviews here. So I thought I should go and cancel it.

So before the 3 days canceling period I went there and told them. everything changed. Their sweet talk turned into mean way. They made me wait for 2 hours standing.

After that they said that they won't be able to give me the whole amount I paid back. Even though, I haven't opened any of the products. I told them that in the contract it says that if I returned the products during the 3 days I am in subject for the full money I paid back but they kept going back and forth. I don't recommend going to their fake office.

All they do is just taking nice. They are so fake. It's a lesson I have learned and I hope that no one is going to experience what I have had.

If you have a problem with your hair go to see a doctor don't waste you money with them.

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Loss:
$1000
12 comments
SHAHRAM Y

Remember positive comments are made by hair club employees..

Moreover you can buy the same hair club's WIG for fraction of prize on line,do it yourself and don't pay no monthly fee nor thousands yearly to hair club contract...

Guest

I love Hair Club. Changed my life

Guest

This so called business is a pure 100% ripoff and nothing more.Read the thousands of reviews online about this scam business and see for yourself.It is nothing but a cheap ugly wig that you pay $2,000 or more for.Your scalp will itch so bad you will think you have lice and this is only the start of the nightmare with this scam company.

Guest

Love how all the positive comments are strangely from Costa Mesa, California... coincidence? i think not

Guest

Thank you Hair Club. V.I.P.

treatment.

Your company has done so much. Thank you, thank you, thank you.

Guest

I happy too. HAIR CLUB is awesome. I love the staff and I love the service.

Guest

Without a doubt, this is the BEST thing I have EVER done for myself. Thank you HAIR CLUB!!!!

Guest

Stay away from this Ripoff company! Their only intention is to steal your money and in return give you cheap solutions, a cheap looking wig that they glue to your head with crazy glue or cheap products that don't work. They are nice and sweet when you go in for the consultation, but once they have your money they could care less if you're not satisfied.

Guest

I glad I did this

Guest

Hair Club is the best thing I have ever done for myself.

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mymoney
map-marker Dallas, Texas

REFUND not received in timely manner

After giving HCFM Dallas a $500.00 deposit, I was informed I could not wear any topical products by my doctor. I immediately informed my sales person, who told me I needed a doctors note to get my refund. I emailed (2/10/2012) the doctors letter to the sales person. A week or more later she informed me I needed to sign some paper work, again she took her own sweet time to email me the form. On 3/10/2012, she claimed she sent it to its designated place. Looking at three months and no money. I do not recommend this place to give your money to. SCAM
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DKINGSBURY
map-marker Greenville, South Carolina

HAIR CLUB FOR MEN/WOMEN

I signed up for help with thinning hair with HCM. Chase Health Advance would provide the ability to make monthly payments for 1 year for treatment. The treatment was a hoax. There were no trained personnel or people that stayed around long enough to know what they were doing. I went to 2 treatments and decided it wasn't for me -- even though I had already prepaid over $1,000.00 to Chase. I complained to Chase and said I wanted out of the contract due to poor service and services not being as advertised. Chase said they would research my claim, however, they decided all services had been provided even though I only went to 2 treatments and they would not represent me against HCM. I will not pay for services not given as advertised. Chase just wants their money and doesn't care about the people they represent. DON'T GET INVOLVED WITH EITHER OF THESE COMPANIES
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Loss:
$3
michelle Njc
map-marker Washington, District Of Columbia

Hair club

Hi, I went to hair club for 3 years its a very nice place if you have the money to give them ..I did research and i do my own system now for $190.00 a system i need 2 systems a year..... I paid $350.00 a month with Hair club plus $75.00 each time the hair dressere put it on my head ......... I have long hair its easy to put it on and much less money ..If i can help anyone from going threw what i did with hair club i will do my best to ...If i can help in anyway email me at michelle_morton2002@***.com..michelle
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simonleeinternet L
map-marker Los Angeles, California

Unscrupulous business practices at HCM

This company's morally unscrupulous sales practices deceive customers into thinking that there is no financial obligation on the first visit that advertises "free consultation" and "no obligation," then steals directly from customers by not honoring the contract that states that customers are entitled to a full refund if membership if canceled within 3 business days. Additionally, on the first visit, during the "free consultation," customers are haggled to pay an outrageous fee and sign a contract that can initially cost hundreds to over $1000. I was first asked to pay over $2100, then $500, then $250 when I informed them of my poor financial situation. My VISA card was charged $250. I went in for the initial visit on Saturday, October 29th 2011, and although it clearly states in the contract that customers are entitled to a full refund within three business days, I was refused a cancellation and refund when I returned the next business day on Tuesday, November 1st, 2011, which was their next open business day. After waiting 40 minutes to see the consultant, she refused to cancel my membership and refused to offer a refund, stating over and over again: "there are no cancelations." I went in again the next business day and although she agreed to cancel the membership, she refused the refund. It seems that if I had paid more than $250 I would not have received a refund either as it follows that this company does not honor its own sales contract and in a blanket statement "no cancelations" is the response after it obtains access to the customer's funds. Not only is this morally reprehensible, it is illegal.
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1 comment
Guest

This customer is right Hair Club need to refund everybody money back who have cancel their membership because of losing their own hair and receiving a poor quality of wigs.

carolejn
map-marker Los Angeles, California

Hair Club for men treats employees and clients very poorly

I can tell you honestly this is much of what is wrong with big business/corporations they just care about the numbers. Literally they just fired yet another manager of the Glendale center because he did not hit his "numbers" ok thats what business is all about right? Wrong hair loss is devastating, wether its children women men for what ever reason Alopecia, male pattern loss lupus pregnancy. This is a personal matter and should be treated with kindness compassion and not pressuring clients to commit to a yearly contract that is the equivalent to a car lease. If you are a member please look into other more personal places. My husband was a memeber for 5 years couldn't afford went to Design X in burbank and the worked with his budget did not force him into a contract and treated him like a human being. please contact them
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3 comments
Guest

Sorry for what you went through. I used to work there as a consultant with the new manager Raquel until I got fired for "lack of performance" after making s formal complaint against her for physically threatening me, deliberately poking fun of clients with physical disabilities (zoo sting mockery photos if the in the office)- yes, that did actually happen, endangering workers' safety, intimidation, fraud, not completing payroll accurately and on time, and falsifying my business review documents.

She will pay for her bad karma.

I hate that place. The WORST person I've ever known

Guest

I agree with Carolejn. I use to work there and it is all about money and numbers.

I have since went out on my own and I work with people some want to replace there hair a lot some can make one last up to a year. It is a good product especially for women with hairloss much better than wearing a wig.

I would suggest you find a local person doing business rather than a corporation. The small business owner will be more caring to your personal needs.

Guest
reply icon Replying to comment of Guest-467825

I too used to work for that unethical company! I was heart broken when I quit because I truly adored my clients and they adored me as well, but I couldn't take another day in that place so I left!!!!

I couldn't stay and watch them pressure clients into upgrading and selling 24 hrs a day. They do not care about no one ONLY SELLING products and UPGRADING all day every day! I went into the hair business because I love all things hair and giving people back their self confidence which the Hair club preys on.

They bank on the fact that you are at your wits end and you will do just about anything to get some hair.They are trained to be nice at first then they *** your !ss later!!!! They don't care about you the client and that's a fact!I can't tell you how happy that i'm out of there and helping people on my own terms which doesn't include robbing them blind!

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Anonymous
map-marker Davenport, Iowa

Hair Club Cares

I am very pleased with what Hair Club has done for me. I now have the freedom to do what I want with my hair. All the insecurities I had with my hair are gone. I dont have to hide my thinning area on the top of my head. I finally wake up happy with a full head of hair and can do all the activities I have been avoiding due to the thinning of my hair. I have my freedom back!!!! I would recommend Hair Club to anyone who is having issues with their hair. I am a very happy client!
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Anonymous
map-marker Union, New Jersey

LIARS, CHEATS, RIPP OFF, PLEASE DON'T GO.

I WENT TO THE ONE IN EAST BRUNSWICK, N.J.

3,000.OO FOR 6MONTHS OF FREE TREATMENT. THAT IS 3 SYSTEMS THEY ARE CALLED.

THEY ARE HAIRPIECES TO ME. WORST THING I EVER DID IN MY LIFE. A NIGHTMARE TO GET AN APPOINTMENT WHEN THEY KNOW YOU DIDN'T SIGN UP FOR ONE OF THIER PLANS. DAUGHTER COULDN'T BELIVE HOW I WAS TREATED.

I COULD COME CURTAIN TIMES.

I WOULD GO A MONTH BEFORE I COULD GET

APPOINMENT I COULDN'T TAKE TIME FROM WORK 45 MINTUES ONE WAY. HAIR LOSS WAS WORST WHEN I WAS DONE WITH.

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Loss:
$3
9 comments
Guest

Grrr im so mad at myself for agreeing to pay 4,000 I hv sores on my head they *** me good hair is a piece of *** bad color I havent slep in 2 months since they applied. Im sick of being embarrassed to go out what should I do

Guest
reply icon Replying to comment of Guest-800894

Just try to find/locate a hair stylist who can and will apply cut and style your hair piece, there are good and better options online where one can order a costume made hair pieces starting from $140 to $500.00. My best.

Guest

Worst decision I ever made. The constant lies and embarrassment has made me lose confidence I'm ashamed to meet people and it's so traumatic for me to go to work the stylist could care less the managers are only concerned with selling their over priced watered down products I would not recommend hc to anyone must be a lot of men out there like me ho are disgusted with Hair club . Would love to meet the owner but he is too gutless to meet customers

Guest

like all of you I've been lies to , cheated,conned from start to the end! until after many months of arguments and i was signed out by conspiracy.

i don't give up nor stop posting.am all over on line sites and will go on until I get what this club stool from me a letter of apology. i promise.you can read my story and what this fraudulent club did to me specially towards end in my other postings.they hate these postings,because people are indeed paying attention to these before joining this club.by the way is sold to a Japanese WIG maker with millions of lost in past three years alone.this lost is direct result of mismanagements and unqualified staff,degrading quality of services, unscrupulous sales practices,lies, deceptions,haggling customers with outrageous fees, misrepresenting products and services.please continue post your pain and what happened to you while in this fraudulent hair club.

Guest
reply icon Replying to comment of Guest-521166

I agree with everything you wrote hair club is the worst decision I ever made

Guest
reply icon Replying to comment of Guest-641850

Hair club is a joke the owner of New Brunswick in New Jersey won't show his face if customers are around. He is only concerned with selling products . 15 dollars for a plastic brush , 13 dollars for tape that doesn't fit the same tape online goes for 4 dollars their stylists are clueless

Guest
reply icon Replying to comment of Guest-641857

Important news:why pay hair club well over $2000 for hair pieces when you can buy it on line for fraction of prize Guaranteed,why pay monthly hidden fees for maintenance worth of hundreds when you can do all that on your own and save hundreds monthly fees and thousands yearly promised. Same goes for hair club products for thinning hair which can be easily purchased for less than $30 a bottle in the shops.. need more info e mail me.

Guest

My father got ripped off by them! & I'm taking them to court because they don't want to refund me the money!!! IT is a *** big joke!

Guest
reply icon Replying to comment of Guest-514393

That's the only way you get hair clubs attention and hopefully your fathers money(small claims court) Also keep in mind that hair club is a rip off,scam and are liars nationwide..Good Luck my e mail is up there..

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Aquilla Dkd
map-marker Buffalo, New York

I love Hair Club!

Hair Club has truly changed my life. I finally have my confidence back and am able to do so many things that I was missing out on. I want to share this with anyone who has or is going through what I did. I wish I had known about this years ago. They really understand and make me feel so comfortable and welcome when I am there. The center is very private which I like. My hair is more beautiful than ever and looks so natural. My stylist are amazing. They even have a program where they help children battling hairloss.
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6 comments
SHAHRAM Y

here we yet another hair club employee who gets paid to post *** s comments..

hair club is a scam.rip off ...

Guest

is good to see hair club employees are here commenting funny!!

Guest

this club lies from start.there is no bio matrix at all just a WIG.or toupee they will apply liquid glue and tape which are quit itch,dirty,messy and melts all the times.once complained they do little or nothing at all but to *** customers to up grade their contract and pay up to the nose meanwhile problems remain the same. don't ever go near this club.

unquantified staff.very rood unprofessional verbally abusive sales persons will haggling customers with outrageous claims and fees. go on line,do all your shopping and I assure you hair piece are very cheap and much better quality than this conning so called ahie club for men and women.

Guest

this club lies from start.there is no bio matrix at all just a WIG.or toupee they will apply liquid glue and tape which are quit itch,dirty,messy and melts all the times.once complained they do little or nothing at all but to *** customers to up grade their contract and pay up to the nose meanwhile problems remain the same. don't ever go near this club.

unquantified staff.very rood unprofessional verbally abusive sales persons will haggling customers with outrageous claims and fees. go on line,do all your shopping and I assure you hair piece are very cheap and much better quality than this conning so called ahie club for men and women.

Guest

Hair club hcm is now sold to a Japanese WIG maker with tens of millions of lost !good! This is the result of years of misrepresenting products,services, purposely holding information of using liquid glue and tapes on customers head which is quite messy,dirty,melts all the time ALSO is itch,dirty,messy and melts all the time and moves and shifts side to side and get pulled when your head on pillow!!

also bad managements, unqualified staffs, unscrupulous sales practices,haggling customers with outrageous fees. So these posting are indeed hurting and revealing the very nature and truth about what this club has done and inflicted on customers in years and will continue until clients are compensated for all they been through and suffered by lies,deception and cheating.

remember positive comments are made only by a bunch of staff member of hair club themselves. so this is the beginning of the end of hair club for men and women.

Guest

took my money,lies about the procedures gave me a wig for $1800 which only cost $160 on line and hundreds monthly to refit this cheap WIG which they use liquid glue and tapes to attach it to your scalp,it's messy,dirty and comes off and loosen all time.with it constant failure of their cheap wig,moves side to side, shifts and pulled while my on pillow,did not accept responsibility's. bogus contract.go on line shop all you need and save thousands.

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jbnonc
map-marker Saint Louis, Missouri

Hair Club - Slimey as they come

Don't go here for your hair systems. Go ANYWHERE else, but not here. Hair Club and Managers who run their centers are as slimy as they come. They care about 1 thing and 1 thing only- getting their hands on your MONEY. They could not care LESS about your satisfaction as a customer. In fact, when you review their contract closely, you'll see it's a one-way deal, protecting them and not you; it promises you NOTHING with regard to customer satisfaction. Go elsewhere for you hair systems. These guys are slimy to the core. The worst of the worst.
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1 comment
Guest

Yes it is well known that this is nothing but a bunch of crooks selling a cheap 20 dollar wig for $2,500 and using superglue to glue it to your head.People can tell from a mile away that you are wearing a wig.

Anonymous
map-marker Albuquerque, New Mexico

Hair Club

I'd just like to say for those of you who have fallen for some jackasses' spiel on the phone - they have no clue what the *** they are talking about -they have most likely been put through a little customer service class & tell you what the company wants them to tell you! Guess it beats working at Mickey D's or Burger King (least you don't go home smelling like grease!) Ok wow now they want me to post one hundred freaking words - how *** is that? Ok so my birds are in their cages and covered up for the night.
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michelle Njc
map-marker Washington, District Of Columbia

Hair club help

Hi, I went to hair club for 3 years its very nice if you have the money to give them ..I did research and i do my own system now for $190.00 a system.. i need 2 systems a year i was paying $350.00 a month with hair club plus $75.00 for a tip to the lady that put it on for me each time, i have long hair its easy to put it on and much less money ..I want to help anyone that has been threw what i have with hair club....If i can help in anyway email me at michelle_morton2002@***.com...
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