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1.9 Based on 75 reviews
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  • Customers like
    • Stylists 4
    • Staff 4
    • Staff was professional 3
  • Customers don't like
    • Dishonesty 7
    • Waste of money 6
    • Nightmare 5

If you are an African American woman..this is not the place for you...I paid over 3,000 for a small spot in the middle of my head...I was told that he even threw in after grafts...LIES... I went back in fourth for over 3 years and my hair never grew and I even spent my own money to go for weekly washes...I was told after they got my money that this is not a good procedure for African American women...Now my hair is thinning worse than it was... Read more

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Been HC member 14 yrs. First few yrs no problems since constant itching, hair loss. They have no answers. I even called mainoffice. I think they r a scam!!!!!

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Hello again consumers, I wanted to come back to this site and recant what I said earlier about the HairClub and how they treated me in the face of the loss of my family member regarding letting me out of the contract. I received an email from one of their executives stating they would be happy to refund me and let me out of the contract with Hairclub after the loss of my family member and my job! I am so relieved and vindicated now and I thank... Read more

Was this review helpful? 1 1

Chris from Toronto is rude & unprofessional

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I was misinformed about what I qualified for. I asked for my 500 deposit back. They refuse. I now have to give it to my attorney. They are sleazy. I had a bad feeling to start with.

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I went to Hair Club on the free offer to consult I had seen on Facebook, and to see if this was right for me. The sales person "sold" me and after seeing the scalp condition magnified, I thought this may be best for me. They got me qualified the day I was there and so I signed up and I gave them a $300 cc payment while there. That was on a Saturday, and literally the day after I lost a loved one. I ended up having to use the money I was... Read more

Was this review helpful? 5 1

I reached a point in my life that I needed a change. I went through a divorce and needed to mix things up a little. I didn't know if I would like what was offered at HCM but went in to it with an open mind.I had some bad looks with some of the same issues that I have read but I made the changes such as the adhesive tape in the front line i Found out that the hair I was wearing was or could be as fragile as my own you have to care for what you... Read more

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My name is John Miles My number 832-894-9698 I paid $380.00 for a program I did received for August. All gotten for August was a Service job And a head line and hair wash. Other two appointments was the same Which I didnt need. Ms.Denise at the Richmond ave location Had me under and expression that the fee was for the year, after she had me to sign an agreement. A week later she calls me telling me the $380.00 is every month Read more

Was this review helpful? 6 0

After I had wore this hair, about three months,the front of my forehead you could start to see where the black head band was, that it no longer was full and thick in that area. I washed and conditioned it twice a week. I noticed that the hair was falling out, and all over my bathroom floor, and kitchen floor as well. I could not believe the money that i paid for this hair, that it would shed like that. I"m very disappointed with this brand of... Read more

Was this review helpful? 5 1

This did not work for me at all. They do say results are guaranteed. They promised that they will provide me laser treatment if initial treatments don't work but now they don't even call me back. Once they get the money they are not nice to you at all. XTRANDS is a joke they come off in few days. They took all the money and don't even call me back. Please do not waste your money and don't get XTRANDS at all. It is very expensive and not workth... Read more

Was this review helpful? 7 5
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